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Shipping & Returns
by
Domestic parcel
With SCHENKER parcel
you can send parcels
within Sweden
– quickly and simply. All you need to do is to fill in a
parcel note
that you order from us. We take care of the rest.
Below is the basic information about domestic consignments.
Weight
The maximum weight is 30 kg/item, with a maximum of 99 kg per
consignment.
Volume
The maximum volume per consignment is 0.4 m3 (1 m3 = 280
kg).
Dimensions per item
The maximum length/item is 1.5 m. Length + circumference,
maximum 2 m.
Bulky items
The maximum length/item is 2.5 m. Length + circumference,
maximum 3 m. In the case of larger items, please contact your nearest Schenker
office.
Multi-item consignment
If any item in the consignment is a bulky item, the whole
consignment is priced as a bulky consignment.
Freight calculation
Zone pricing applies
(see price list). For multi-item
consignments, the minimum chargeable weight is 20 kg. Item surcharges are
payable from the sixth item.
Timetable
The timetable includes the busiest locations and current
transport times in Sweden. The timetable is available Here
Collection
SCHENKERparcel is collected as agreed (fixed
collection). Once entered, parcels are collected on the next collection day. If
there are less than five consignments on any one occasion a collection charge is
payable (unless other SCHENKERsystem goods are collected at the
same time).
Distribution
The consignments are distributed to the stipulated delivery
address according to the timetable. The consignee must be available during
normal working hours, weekdays 7 am – 4 pm. If this is not the case, we offer
the following options:
1. Consignments can be collected from our terminal by
agreement.
2. Consignments can be delivered by agreement on payment of an
extra charge.
Sparsely populated areas
Distribution to sparsely populated areas is undertaken
principally via agents in the nearest large town where parcels can be collected.
The consignee is notified by post. If distribution to a specified delivery
address is required, an extra distribution charge is payable.
Transport documents
The procedure for filling in the parcel note and the STE label
is shown Here
. See also the brochure "Instructions for transport documents".
Uncollected parcels
Uncollected parcels are returned to the consignor at the
freight-payer’s expense 15 days after arrival at the receiving terminal. A
storage charge may be applicable.
Private persons
Parcels to private private persons are distributed according
to ""Home delivery"
"
Supplementary conditions
All goods must be packed in such a way that they can withstand
normal machine sorting. Fragile goods, liquids and paint should be packed in
packaging approved by Packforsk (the Swedish Institute for Packaging and
Logistics) and marked "Fragile goods". Vessels containing liquids should also be
placed in an appropriate absorbent material.
The following goods cannot be transported as Parcel:
Dangerous goods, weapons and ammunition, valuables, alcohol, tobacco products,
live plants and live or dead animals, heated transport, refrigerated and frozen
goods. For exceptions, see 1.1.14 in ’’Terms and Conditions of Carriage’’.
Liability regulations and terms and conditions of carriage
All transport is performed according to the latest edition of
Schenker’s "Terms and Conditions of Carriage" and "Liability regulations", based
on the "General Conditions of the Nordic Association of Freight Forwarders" (NSAB
2000).
In the case of domestic parcel consignments, Schenker assumes
expanded liability in the event of damage or loss on presentation of confirmed
value of goods, although subject to a limit of SEK 50,000 per delivery. The term
‘delivery’ refers to transport from one or several consignors to the same
consignee on the same occasion.
|
Maximum |
Price in SEK /consignment in Sweden,
Zone 1 |
|
|
|
|
weight |
Standard parcel |
Express parcel |
|
1 kg |
73 |
110 |
190 |
227 |
|
3 kg |
83 |
125 |
208 |
250 |
|
5 kg |
97 |
146 |
233 |
282 |
|
7 kg |
110 |
165 |
253 |
308 |
|
9 kg |
127 |
191 |
279 |
343 |
|
12 kg |
144 |
216 |
302 |
374 |
|
15 kg |
158 |
237 |
316 |
395 |
|
20 kg |
194 |
291 |
369 |
466 |
|
30 kg |
220 |
330
386 |
396 |
506
566 |
|
40 kg |
257 |
437 |
|
60 kg |
327 |
491 |
523 |
687 |
|
80 kg |
401 |
602 |
602 |
803 |
|
99 kg |
476 |
714 |
714 |
952 |
Item supplement for multi-item consignments:
Zone 1: SEK 12/item from the 6th item.
Prices and complete information for Options and Supplementary
services are available Here
and in the brochure "Terms and Conditions of
Carriage" in the "Options" and "Supplementary services/Surcharges" chapters.
|
Options |
Description |
|
Express |
Express is delivered to your customer before 10
am on the first working day after collection. Express delivery only takes
place if all the items in the consignment are marked with an express
label. Locations that can be served Express are marked in the timetable
Here
Prices are shown in the price list on the
previous page. |
|
COD |
COD amounts and the bank giro number should be
written in the relevant box on the parcel note. All items in the consignment
must be marked with a special COD label. Extra delivery time is
required as COD consignments need to be notified. The notification charge is
included in the price. |
|
Notification |
When notification is requested, TO BE NOTIFIED
must be written in capital letters on the parcel note. The consignee’s
daytime telephone number must be given. If this information is missing, the
consignee is notified by letter. A notification charge is payable if the
consignor has provided incomplete delivery details. Extra delivery time is
required for consignments that are to be notified. |
|
Restricted volumes |
Transport of restricted volumes of dangerous
goods, with the exception of Class 8 corrosive liquids, is permitted. (For
transport to/from Gotland, see our brochure "Terms and Conditions of
Carriage".) |
|
Extra goods insurance |
For highly valuable goods, extra goods insurance
ought to be taken out through Schenker. This is ordered when the transport
is booked. |
|
POD |
If a copy of a receipt for the parcel note/transport
document or proof of delivery is required, a charge per consignment is
payable. |
|
Consignee freight/ Other
freight-payer |
This service is available when there is an EDI
link to Schenker. For price details, see under "Options" Here
. |
|
Supplementary services |
Description |
|
Collection charge |
On collection of less than five consignments on
any one occasion. |
|
Extra distribution |
Occurs when delivery cannot be completed because
the consignee was not available. |
|
Invoicing charge |
For customers with freight credit. |
|
Uncollected parcels |
Goods that remain uncollected for more than
three days after notification will be subject to a storage charge from day
four. |
|
Amended disposal |
Valid in cases where the consignor changes the
transport instruction. |
|
Incomplete transport
documents/details |
Includes corrections to the transport document
in cases where the consignor has provided incomplete delivery details. |
|
Incorrect transport documents |
When documents have not been approved by
Schenker. |
|
Sparsely populated areas |
A distribution supplement may be payable in
certain cases (see above). |
EDI
Customers not connected via EDI are subject to a charge per consignment.
Meny Domestic Parcel
Foreign Parcels
HomeDelivery
Collect parcels
Unit Cage
Transport Documents
Logistic parcels
Unit Cage
Options andSupplementary Services
Turlista Hemleverans
Tracking Sverige
Tracking Europe
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